Wisdom, stupidity, compassion, love, knowledge…..you’ll find them all enshrined in Phil’s collected stories. Have a read!
Stories
If You Think It And It’s Genuine, Say It
How often have you muttered those immortal words: "If I knew then what I know now......". Well, I'm about to pass on a piece of wisdom that was given to me years ago, and it could ...
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Welcome To UK Customer Care!
The other day I was asked to coordinate the move of a 10 man company from one building to another at short notice, and I was utterly staggered by how one removal firm unilaterally ...
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Mark Twain On Dad!
“When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around. But when I got to be twenty-one, I was astonished by how much he'd learned ...
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Execute ‘New Business’ Time Wasters!
Many years ago I bumped into a young insurance salesman who was really upset. He had been on holiday and, whilst away, the managing director of his company had taken over his ...
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Take, Take, Take – Some People Never Learn!
The networking organisation, Business Network International, has a great philosophy, 'giver's gain', encouraging people to give first before receiving. That's all very well ...
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Don’t Let IT Kill Your Service Culture
Ever read that EM Forster short story, The Machine Stops? I think utility companies and banks are taking us down that dangerous road! ...
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You Never Know How Far A Frog Can Jump!
The most lowly of people know people, who know people........who can help make you a fortune. Never damn the lowly! ...
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Never Betray A Networking Confidence
Your reputation is all you've got so value it like it were the crown jewels. ...
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Hello Buenos Aires! An Exciting Day
Today I surpassed one of my fears thanks to a 10 digit telephone number and a 6000 mile conversation. ...
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Live Your Life Like A Headline
Life is precious and, so often, I see people living their regrets on a daily basis. Even worse they spend their life planning their retirement when they're still only 40! Usually ...
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